1) Q:I would like to ask you if it's possible to have my logo on the product(OEM).
A: We hope you know that our company perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.
2) Q:Can you send the sample to us?
A: We will supply free sample for reference However, please pay us the freight cost, or give us your courier No.
3) Q:What is the minimum order (MOQ) ?
A: Our brand test MOQ is 10000 pieces. OEM test MOQ is 100000 pcs.
4) Q:What payment methods your company accept?
A: We accept most of the payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
5) Q:Are the materials you use all safe? Any test for them?
A: we have strict QC policy for QC team ,make sure products sent in great condition´╝Ť
Test report will be provided to you before shipment.
6) Q:I haven't done business with you guys before,how can i trust your company?
A: Our company golden supplier in Alibaba.com for years.We've got quite a lot authority certificates,for example,CE,ISO13485,FSC,CFDA etc.What's more,welcome to visit our factory.It is our pleasure to meet you and talk with you face to face.
7) Q:what's the shipment terms and delivery time of your company?
A: Well, they depends on the quantity of your order.As you know ,we need time to manufacture the products.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
8) Q:Do you give any discount ?
A: I'll surely try my best to help you get those by the best price and good service at the same time.
9) Q:How to order?
A: a. Please tell us the model and quantity and other request.
b. Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
c. Confirm and ship the goods.
d. We will help to track your goods until you receive them safely.